Field Service Technician - Copiers and Printers
San Jose, CA
San Jose, CA
📍 San Jose, California, USA
🏭 Onsite
💰 $70,000 – $80,000
A leading technology and imaging solutions company is seeking a Field Service Technician III to provide on-site maintenance, troubleshooting, and repair support for commercial printers, copiers, and multifunction imaging equipment.
This position is ideal for a hands-on technician who enjoys working directly with customers, solving technical issues in the field, and ensuring equipment operates at peak performance.
Perform maintenance and repair of commercial printing and imaging equipment
Diagnose and resolve hardware and technical issues at customer locations
Respond to service requests in a timely and professional manner
Maintain accurate service records and documentation
Monitor equipment performance and identify recurring issues
Provide excellent customer support and technical assistance
Follow customer site procedures and safety requirements
Support equipment uptime and operational reliability
2–4 years of related technical experience
Experience as a field service technician
Associate's Degree in Electronics, Electrical Technology, or equivalent experience
Strong troubleshooting and problem-solving skills
Valid driver's license and ability to travel within assigned territory
Ability to work on-call schedules and rotating shifts
Ability to lift up to 50 lbs and perform active field work
Experience servicing copiers, printers, or multifunction devices
Strong customer service and communication skills
Experience working in fast-paced service environments
Base Salary: $70,000 – $80,000
Permanent Full-Time Position